Support

Support

Questions, bugs, or a privacy request? One person reads this inbox — usually a reply within a couple of days.

Email us

Contact

To access or delete your data, email the same address with “Privacy request” in the subject. See the Privacy Policy for what we hold.

Deleting your data

This applies to every PixDevs game — including Stonebound — on Google Play and the App Store.

What we store, and where

  • On your device only: your progress — best score, streak, and settings. It is never sent to a server, so uninstalling the game deletes it immediately.
  • Off your device: the only off-device data is your advertising ID and limited technical data, used by Google AdMob to show ads. There are no accounts and no in-app purchases, so we hold no account, profile, or payment data.

How to delete it

  • Progress & settings — uninstall the game.
  • Advertising ID — reset or delete it on your device. Android: Settings › Privacy › Ads. iOS: Settings › Privacy & Security › Apple Advertising. In the EEA, the UK and Switzerland you can also withdraw ad consent in-game via Settings › “Manage ad consent”.
  • A formal deletion request — email support@pixdevs.com with “Delete my data” in the subject (include your device and which game). We confirm and complete it within 30 days.

What is kept, and for how long

  • On-device data is kept until you uninstall — we keep no server-side copy.
  • Advertising data is processed by Google and retained under Google’s policies; resetting your advertising ID or withdrawing consent stops further use.
  • Emails you send us are kept only as long as needed to handle your request, then deleted.

Full detail is in our Privacy Policy.

Frequently asked

Yes — every PixDevs game is free to download and play, with no in-app purchases. They're supported by ads instead.
Yes. PixDevs games are single-player and run fully offline; your progress is saved on your device.
Email support@pixdevs.com with your device and the game, plus a short description of what happened. Screenshots help.
Uninstalling the game deletes your on-device progress. The only off-device data is your advertising ID (used for ads), which you can reset in your device settings. For a formal request, email support@pixdevs.com with “Delete my data” in the subject. See the “Deleting your data” section above for the full steps and what is kept.
Our games are free and supported by ads from Google AdMob — there are no in-app purchases. To show ads, AdMob uses your device's advertising identifier and limited technical data; in the EEA, the UK and Switzerland we ask for your consent first, and you can choose personalised or non-personalised ads. See our Privacy Policy for the full details.
Our games are general-audience and not directed to children under 13. They contain no graphic content, and we don't knowingly show personalised ads to children; parents should still supervise downloads and play.